Privacy Policy

Signature Black Hills Tours, LLC
Effective Date: 03/02/2026

Signature Black Hills Tours, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how it is disclosed, and the safeguards in place to protect it.

1. Information We Collect

When you visit our website, make a booking, complete a waiver, or communicate with us, we may collect:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Home address

  • Emergency contact information

  • Minor participant information (when provided by a parent or guardian)

  • Booking details and tour preferences

Waiver Information
If you complete our required liability waiver through Smartwaiver, we collect:

  • Participant identification details

  • Emergency contact information

  • Acknowledgments and risk acceptance confirmations

  • Electronic signature confirmation

  • Date and time stamp of execution

Payment Information
Payments are processed securely through Stripe. We do not store full credit card numbers. Stripe may collect billing information, card details, and payment authentication data directly.

Technical Information
When you use our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • Date and time of access

This information may be collected through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments

  • Send confirmations, receipts, and tour details

  • Communicate with you about your reservation

  • Administer and store signed waivers

  • Respond to inquiries and customer support requests

  • Improve our services and website

  • Maintain safety and legal compliance

  • Comply with legal obligations

We do not sell or rent your personal information.

3. Third-Party Service Providers

We use trusted third-party providers to operate our business, including:

  • Stripe – payment processing

  • Bókun – booking management system

  • Smartwaiver – electronic waiver collection and storage

  • Squarespace – website hosting

  • Google Analytics (if applicable) – website analytics

These providers may process your information solely to perform services on our behalf. Each provider maintains its own privacy and security practices.

We encourage you to review their privacy policies for more information.

4. Disclosure of Information

We may disclose your information:

  • To service providers necessary to complete your booking

  • If required by law, subpoena, court order, or legal process

  • To protect our rights, safety, or property

  • To respond to emergency situations

We do not sell personal data to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Payments are processed through Stripe using secure, encrypted payment technology.

Waivers are securely stored through Smartwaiver’s encrypted systems.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website performance

  • Monitor traffic and engagement

You may adjust your browser settings to disable cookies, though some features of the website may not function properly.

7. Data Retention

We retain personal information and signed waivers for as long as necessary to:

  • Provide services

  • Maintain business and safety records

  • Comply with legal and regulatory obligations

  • Protect against legal claims

8. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your information (subject to legal retention requirements)

To make a request, contact us using the information below.

9. Children’s Information

For participants under 18 years of age, a parent or legal guardian must complete the waiver and consent to participation. We collect minor information only as necessary to facilitate participation and safety.

10. Contact Information

Signature Black Hills Tours, LLC
Rapid City, South Dakota
Email: david@signatureblackhillstours.com
Phone: +1 (605) 858-4494
Website: https://signatureblackhillstours.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.